Client Testimonials

CSL Group Limited

"To whom it may concern.Re: Bear IT.

The CSL Group Limited, have been established in the Midlands for nearly 40 years, during this time and more noticeably in recent years we have found the need to work closely with the IT industry as our range of products are considered more total Solution associated than at any time before.

We have always advocated that customers should appoint specialists in any sector of there business, which of course we feel we are in our particular business/sector. Therefore, having established a sound, reliable and professional relationship with Adam Hanis / Mark Lambert (and staff) at Bear IT we feel continuously assured that every aspect of our joint customer needs are being met.

Bear IT are very customer driven and offer a consultative approach in all aspects of there business, they firstly appreciate there strengths, relate them to the customer needs and most importantly DELIVER!

We feel'confident that our relationship can only go from strength to strength as we share the same goals in ensuring that our customers needs are met fully, with a commitment to support the customer for many years to come.

To this end we have no hesitation in recommending 'BEAR I.T' to any organisation that needs a true I.T. solution. "

Mark Eddison For & On Behalf of the CSL Group Limited

Premier Sameday Direct

"It was a cold afternoon on 30th January 2008, we was just over a day from going live in our new business premises, We are a 24 hour a day, 7 day a week transport company, our computer systems are the life and blood ofPremier Sameday Direct. All of our delivery routes, pricing and customer information is done on our computers. We had given the 1.T side of the new move to a company whose Managing Director is a personal friend of my family business, I can categorically say that this was one of the biggest mistakes I have made since I have been in business. I knew all about Bear 1.T through my weekly BNI meetings, I stuck with this other company for two reasons, firstly because of the relationship I thought we had through the family connection and secondly, when ever I spoke to Adam Harris and his professional attitude during these meetings, and whenever he spoke about Bear IT I honestly thought they would be out of our price range as we had a budget for moving premises.

Simon, my business partner phoned from the new office, this other company had not shown up to complete the installation of our new computer systems and all of the programs that operated through the office network. I needed to act fast and find an IT company to act fast.

I picked up my BNI contacts book and phoned Adam Harris, with panic and fear in my voice I uttered that four-letter word that Adam Harris and Bear IT thrive on 'HELP'

He calmed me down, asked what had happened and how he could help me. I explained what had gone wrong and he told me to leave it with him. Five minutes later my phone rang, it was Emma at Bear IT, she went through exactly what we needed and knew how quickly we needed it. She told me that Simon Manchester; one of their I.T Gods would be with us at 9.00am on Thursday 31st January and would stay with us until the I.T side was up and running.

Simon was with us all of Thursday and part of Friday going between our old and new offices. This enabled us to concentrate on other aspects of moving as well as keeping the business running. We went live as planned on 1st February 2008 with no problems or hitches. We have since become a contracted customer of Bear I.T who now looks after every aspect of our computers System. Bear I.T offers a level of service that most companies will only dream about, their knowledge, expertise and attention to detail is second to none and we at Premier Sameday Direct are privileged to have them working along side us and supporting or business.

And what about the price you're asking, well, lets say I had a big smile on my face when I opened the invoice."

Paul Atkinson
Partner of Premier Sameday Direct

DBH Serviced Business Centres

"With eight offices around the country we pride ourselves on our customer service and bear IT's assistance has been invaluable for the development of our businesses and retention of clients.

Partnering with bear IT has meant that we have an external company who are experts within the IT sector. bear IT's support is valued highly by our tenants, our retention of tenants has increased by 15% since we have been working with them.

When I met Mark and Adam and the rest of the bear team, my own team's IT knowledge wasn't the best. Since working with them myself and my team have increased our understanding so we utilise our own infrastructure more effectively as well as assisting and signposting our client base.

l would have no hesitation in recommending bear IT's services on to any of our Internal clients, suppliers and extended network of contacts."

Laura Pilsworth
Business Centre Manager

Lischa Ltd

"Having just had a new server and computer system installed in our office, I would like to say how delighted we are with the installation.

Simon Manchester made what could have been a difficult installation, run smoothly and appear
to be uncomplicated. Nothing was too much trouble for him and he explained everything in everyday terms instead of the usual computer jargon, so we could all understand him and the system.

We would not hesitate to recommend Bear IT and we are very grateful to the company who recommended you to us."

LYNNE BUNTING
Director

Ricochet Creative Ltd

"Bear I.T have become a trusted and valued partner for Ricochet over the last 12 months. We have received excellent advice, and service from both their Technical, and Account Management teams. Thanks guys for a bullet proof service."

Richard Carlyle-Smith. Managing Director. Ricochet Creative Limited.